Privacy & Cookie Policy

Data Controller

Koala Viaggi srl
Via Cortonese, 161 Perugia

Email address of the Owner: info@koalaviaggi.it

Types of data collected

Among the Personal Data collected by this Application, autonomously or through third parties, there are: Tracking Tools; Usage Data; Data communicated during the use of the service.

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the collection of the same Data.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.
Unless otherwise specified, all the Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In the cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without having any consequence on the availability of the Service or its operation.
Users who have doubts about which data is mandatory are encouraged to contact the Owner.
The possible use of cookies – or other tracking tools – by this Application or third party service owners used by this Application is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application.

Method and place of processing of the collected data

The Data Controller takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data. 
The processing is carried out using computer and/ or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external parties may have access to the Data (as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Controller. The updated list of Data Processors may always be requested from the Data Controller.

Place

The Data are processed at the operating locations of the Controller and in any other place where the parties involved in the processing are located. For more information, contact the Data Controller.
Your Personal Data may be transferred to a country other than the one in which you are located. For further information on the processing location, the User can refer to the section on details of the processing of Personal Data.

Period of storage

Unless otherwise stated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on the consent of the Users. 

Purpose of the Processing of the Data collected

The User’s Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its own rights and interests (or those of Users or third parties), to detect any malicious or fraudulent activity, as well as for the following purposes: Platform and hosting services, traffic optimization and distribution and content viewing from external platforms.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the section “Details on the processing of Personal Data”.

Details on the processing of personal data

Personal data is collected for the following purposes and using the following services:

Traffic optimisation and distribution

Platform and hosting services

Viewing content from external platforms

This Application makes use of Tracking Tools. To know more, Users can consult the Cookie Policy.

Further information for users

Legal basis of processing

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

  • the User has given consent for one or more specific purposes.
  • the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
  • the processing is necessary to comply with a legal obligation to which the Data Controller is subject;
  • the processing is necessary for the execution of a task in the public interest or for the exercise of public authority vested in the Data Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided by a contract or necessary to conclude a contract.

Further information on the storage time

Unless otherwise stated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on the consent of the Users. 

Therefore:

The Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of such contract is completed.

The Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

Diritti dell’Utente sulla base del Regolamento Generale sulla Protezione dei Dati (GDPR)

User’s rights based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights with respect to the Data processed by the Controller.

In particular, within the limits provided by law, the User has the right to:

  • revoke the consent at any time. The User can withdraw the consent to the processing of their personal data previously expressed. 
  • oppose the processing of your Data.  The User may object to the processing of their Data when it takes place under a legal basis other than consent.
  • access your Data.  The User has the right to obtain information about the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User can check the correctness of their data and ask for its update or correction. 
  • obtain the limitation of processing. The User can request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their storage.
  • obtain the deletion or removal of your Personal Data. You may request the deletion of your Data by the Controller.
  • receive your Data or have it transferred to another owner.  The User has the right to receive his Data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain its unhindered transfer to another owner.

To file a complaint. 

The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information about the legal basis for the transfer of Data abroad, including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect their Data.

Users have the right to obtain information about the legal basis for the transfer of Data abroad, including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect their Data.

Details of the right to object

When the Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller or to pursue a legitimate interest of the Controller, Users have the right to object to processing for reasons related to their particular situation.

Users are informed that, if their data is processed for direct marketing purposes, they can object to the processing at any time, free of charge and without giving any reason. If the Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users can refer to the respective sections of this document.Come esercitare i diritti

Users have the right to obtain information about the legal basis for the transfer of Data abroad, including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect their Data.

Details of the right to object

When the Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller or to pursue a legitimate interest of the Controller, Users have the right to object to processing for reasons related to their particular situation.

Users are informed that, if their data is processed for direct marketing purposes, they can object to the processing at any time, free of charge and without giving any reason. If the Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users can refer to the respective sections of this document.

Any requests for the exercise of the rights of the User may be addressed to the Owner through the contact details provided in this document. The request is free of charge and the Owner will reply as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, deletions or limitations of the processing will be communicated by the Controller to each of the recipients, if any, to whom the Personal Data has been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner informs the User of these recipients if he requests it.

Further information on processing

Defence in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages to its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific information

Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

System and maintenance logs

For the purposes of operation and maintenance, this Application and any third party services used by it may collect system logs, that is files that record interactions and which may also contain Personal Data such as the IP address of the User.

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested at any time from the Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying users on this page and, if possible, on this Application as well as, where technically and legally feasible, by sending a notification to the Users through one of the contact details that it has. Please consult this page frequently, referring to the last date of amendment indicated at the bottom.

Cookie Statement

Necessary

Necessary cookies help to make the website usable basic functions such as page navigation and access to secure areas, also to understand how visitors interact with it by collecting and transmitting information in an anonymous form.

NameTypePurposeExpiry dateSupplier
frontendHTTP CookieMemorizza un ID casuale che garantisce che un utente possa essere identificato in modo univoco come ospite o utente connesso. Funzioni come “Ultimi elementi visualizzati” o la conservazione dello stato di accesso sono collegati a questo cookie.Sessionhttps://www.koalaviaggi.it
resolutionHTTP CookieRisoluzione del device per ottimizzare il template grafico.Sessionhttps://www.koalaviaggi.it
layershow#HTTP CookieDefinisce dopo quanto tempo far ricomparire il layer allo stesso utente.Always less than 7 dayshttps://www.koalaviaggi.it
cookie_infoHTTP CookieMemorizza che l’utente ha preso visione dell’informativa dei cookie per il dominio corrente.6 monthshttps://www.koalaviaggi.it
adwbHTTP CookieContiene il sito di provenienza e il percorso di navigazione con data/orario per ciascuna visita.1 month or deleted upon conversion.https://www.koalaviaggi.it
_gaHTTP CookieRegistra un ID univoco utilizzato per generare dati statistici su come il visitatore utilizza il sito internet.2 yearsGoogle
_ga_#, _gat_#HTTP CookieUtilizzato da Google Analytics per raccogliere dati sul numero di volte che un utente ha visitato il sito internet, oltre che i dati per la prima visita e la visita più recente.2 yearsGoogle
_gidHTTP CookieRegistra un ID univoco utilizzato per generare dati statistici su come il visitatore utilizza il sito internet.1 dayGoogle