Your eSIM to stay connected when you travel
Travel without boundaries with Koala Connect
No more expensive roaming charges or physical SIM cards !
With Koala Connect you have a reliable data connection wherever you are, integrated directly into your Koala travel package.
Why choose Koala Connect
✨Unlimited Data
- Browse, share and stay connected
- Streaming and social media always available
- No hidden additional cost
🚀Instant Activation
- Receive your eSIM immediately via email
- Installation wizard in just 5 minutes
- Dedicated technical support in English
📱Dual Connectivity
- Keep your Italian number active
- Receive calls on your number
- Ideal for business and leisure
🛡️TOP Security
- Secure and reliable connection
- Certified networks worldwide
- Support 24/7 in English
How it works
- Choose the duration according to your trip
- Get immediate confirmation
- 100% digital procedure
- Scan the QR code received from kconnect@koalaviaggi.it
- Follow the installation guide
- Ready in minutes
When you arrive at your destination, not before!
Activate the eSIM connection
- Immediate connection
- Technical support always available
K-Connect Plans
Weekend Explorer ⭐
- Duration: starting from 2 days
- Unlimited data
- Ideal for weekends abroad
Week Traveler ⭐⭐
- Duration: 7 days
- Unlimited data
- Perfect for weekly trips
Vacation Plus ⭐⭐⭐
- Duration: 15 days
- Unlimited data
- Great for extended holidays
World Explorer ⭐⭐⭐⭐
- Duration: 30 days
- Unlimited data
- The choice of frequent travellers
Is your device compatible with Koala Connect?
Your Koala Connect eSIM works with:
- iPhone XS or later
- iPad Pro 11″, iPad Air (3rd gen), iPad (7th gen) or later
- Samsung Galaxy S20/S21/S22/S23/Fold/Flip or later
- Google Pixel 3 or later
- Any other recent smartphones with eSIM support
F.A.Q.
Check your smartphone settings for the presence of “eSIM” or contact us for immediate verification.
Yes, eSIMs allow you to keep your physical SIM active.
Activation is immediate: you receive the eSIM via email and in 5 minutes you are operational.
Our support team is available during office hours through:
- Telephone
For the remaining times, you will be provided with the emergency contact once you will get your travel documentation.
In most destinations the connection is UNLIMITED!
If you are in a destination where traffic is limited and you are almost reached the maximum limit, just send us a whatsapp sms and we will assist you at our best!
Koala Guarantee
- Guaranteed reimbursement in the event of a malfunction
- Technical support pre and post sales
- Assistance in Italian throughout the journey
Want to buy your eSIM?
PERUGIA
📞 +39.075.5000777
📧 kconnect@koalaviaggi.it
FOLIGNO
📞 +39.0742.357441
📧 kconnect@koalaviaggi.it
Important notes
- Activation of the eSIM requires a WiFi connection for initial setup
- Check the compatibility of your device before purchase
- Technical support is available 24/7
